Shipping policy
Shipping Policy
At Bohorang, we work hard to get your order to you quickly and safely. Please read below for details on our shipping process.
Processing Time
- Orders are processed within 1-2 business days of payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sale periods or festive seasons, processing may take an additional 1-2 days.
Shipping Time & Delivery
- Metro cities: 3 business days after dispatch
- Non-metro cities and rest of India: 3 business days after dispatch
- Remote/rural areas: 3 business days after dispatch
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Free shipping on all prepaid orders above ₹999.
- A flat shipping fee applies to orders below this amount (displayed at checkout).
- Cash on Delivery (COD) orders may carry an additional COD handling fee.
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp. You can use this link to track your package in real time.
Shipping Destinations
We currently ship across India. For international shipping inquiries, please contact us at inquiry.bohorang@gmail.com.
Delayed or Lost Shipments
If your order has not arrived within the expected delivery window, please contact us with your order number at inquiry.bohorang@gmail.com and we will investigate with our courier partner.
Incorrect Address
Please double-check your shipping address at checkout. Bohorang is not responsible for delays or non-delivery due to an incorrect or incomplete address provided by the customer. Additional charges may apply for re-shipment.
Contact Us
For any shipping-related questions, reach out to us at inquiry.bohorang@gmail.com.
